If you are not satisfied, you may request a full refund within 14 calendar days of any monthly charge, or within 30 calendar days of any annual charge — your first payment or any renewal. Email support@reimbilly.com with the email address on your account and we will refund the charge in full. Refunds are returned to the original payment method and typically appear within 5–10 business days, depending on your bank.
Reimbilly does not run a time-limited free trial. The Free plan is free indefinitely and needs no payment method, so you can evaluate the product for as long as you want before paying anything. If you later upgrade, the refund window above applies to that first charge.
You can cancel at any time from Billing settings in the app, or by emailing support@reimbilly.com. Cancelling stops all future renewals. Your paid features stay available until the end of the billing period you have already paid for, and you are not charged again after that.
Annual subscriptions get a longer window: a full refund within 30 calendar days of the charge, first payment or renewal. You can cancel at any time, and access continues to the end of the paid year.
You can also request a refund directly from Paddle, our payment provider, using the receipt emailed to you after each charge.
Subscriptions are sold by Kontroma Private Limited. Payments are processed by Paddle.com Market Ltd, our authorised reseller and Merchant of Record, which appears on your bank or card statement and issues your invoice. Paddle handles billing, refunds and tax on our behalf. Questions about a charge: support@reimbilly.com.
Nothing in this policy limits any refund or cancellation rights you have under the consumer law that applies to you. Where local law gives you a longer or stronger right than the windows above, that law applies.
Kontroma Private Limited
Email: support@reimbilly.com